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Privacy policy

Company: Modspi
Website: modspi.com

Contact Details:
17 Gladstone Terrace, WATCHET, Somerset, TA23 0DP, GB
Email: contact@modspi.com

What information we collect and why

We collect the following information to provide our products, handle orders, and deliver services to you:

  • Names and contact details
    (Used to process your orders, contact you about your orders, and provide customer service.)

  • Delivery addresses
    Used for shipping and delivery purposes.

  • Payment details (via PayPal and Wix Payments)
    Payments are processed securely by PayPal and Wix Payments. We do not directly collect or store your payment card or bank details.

  • Website usage data (via cookies and tracking tools)
    (Used to improve our website and understand how visitors interact with it.)

Payments

Payments made on our website are securely processed through third-party providers:

  • PayPal: Handles transactions securely through your PayPal account.

    • See PayPal’s Privacy Policy for details.

  • Wix Payments: Processes debit and credit card payments securely on our behalf.

    • Wix Payments securely handles payment data directly. Modspi does not store your card details.

    • For more details, please see Wix’s Privacy Policy.

Marketing and communication

If you opt-in via a checkbox, we may use the following information for marketing and service updates:

  • Name and email address
    (Used to send email newsletters, product updates, and marketing communications.)

  • Website usage data
    (Used to understand preferences and improve marketing communications.)

You may withdraw your consent at any time by contacting us at contact@modspi.com or by following unsubscribe instructions in our emails.

Lawful basis for processing your data

Under UK GDPR, we rely on the following lawful bases:

  • Contractual necessity: For processing orders and delivery of goods.

  • Consent: For marketing communications and cookies that are not essential for the functionality of the site.

You have the right to withdraw consent at any time.

Your data protection rights

Under UK GDPR, your rights include:

  • Right of access: Request copies of your personal information.

  • Right to rectification: Correct inaccurate or incomplete information.

  • Right to erasure: Request deletion of your personal information under certain circumstances.

  • Right to restriction of processing: Limit how we use your personal data.

  • Right to object to processing: Object to processing your data (limited applicability where we rely on contractual necessity or consent).

  • Right to data portability: Request transfer of your personal data to another organisation or to you directly.

To exercise your rights, contact us at contact@modspi.com. We aim to respond to your request within one month.

Cookies and tracking technologies

We use cookies for analytics and marketing insights, specifically:

  • Google Analytics: To understand website performance and user interactions.

  • Google Ads: For assessing advertising effectiveness.

You can manage cookie preferences through your browser settings.

Sharing your data

We may share your personal information with:

  • PayPal and Wix Payments: Secure payment processing.

  • Delivery providers: For delivery of goods to your address.

We do not sell or share your data for third-party marketing purposes.

Data retention

We typically keep your personal information for as long as necessary to fulfill the purpose for which we collected it. Common retention periods include:

  • Customer transaction records: 6 years (required by HMRC for tax purposes).

  • Marketing information: Until consent is withdrawn or the data is no longer accurate or relevant.

Data security

We maintain appropriate security measures to protect your data, including:

  • Secure, password-protected systems.

  • Limited access to your data.

  • Regular reviews of security practices.

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